Ticket Information

For ticket related questions please contact tickets@aefestival.gr. Holders of the Festival Friend card can contact  festivalfriends@aefestival.gr. Winners of the MASTERCARD promo can contact mastercardwinners@aefestival.gr.

MAIN BOX OFFICE

Syntagma square (City of Athens info point)

Mon-Fri 10:00-16:00

ODEON OF HERODES ATTICUS

Mon-Fri 10:00-18:00

10:00-21:30 on performance days (from 20:00 only for the performance of the day)

ANCIENT THEATRE OF EPIDAURUS

Mon-Thu 11:00-19:00 and Fri-Sat 11:00-21:30 (from 20:00 only for the performance of the day)

PHONE BOOKING


Mon-Fri 10:00-18:00 +30 2118008181

Persons with disabilities: Mon-Fri 10:00-17:00 +30 210 3221 897

RESALE NETWORK

For Athens

For rest of Greece

ONLINE BOOKING


aefestival.gr 

Persons with disabilities: tameia@aefestival.gr  

RESALE NETWORK

CONCESSIONS


Categories: PERSONS WITH DISABILITIES, UNEMPLOYED, ART SCHOOL STUDENTS, OTHER STUDENTS, 65+, ARTIST UNIONS

Concessions also available online / Relevant document must be presented upon admission to the venues

All seats (lower and upper tier) are numbered.

Audiences are kindly requested to arrive at the venue 60’ prior to the start of the performance, to avoid inconvenience.

TICKET TERMS AND CONDITIONS

Each purchased ticket grants admission to one person only and is valid exclusively for the date, performance and seat number for which it has been issued. If these requirements are not met, ticket owners cannot be admitted to the performance.

Upper tier seats are also numbered as of this year. Each chosen seat is final.

The following restrictions apply:

  • Audience members cannot be admitted to the venue after the start of the performance.
  • Ticket refunding is not allowed.
  • Smoking, eating and drinking in all performance venues is not allowed.
  • Taking pictures, with or without the use of flash, and recording (audiotaping or videotaping) during the performance are not allowed.
  • Admission to children under the age of six is not allowed.
  • Tipping is not allowed.
  • Visitors are not allowed to wear shoes which may potentially damage historically significant venues (pointed heels are expressly prohibited at the Odeon of Herodes Atticus, the Ancient Theatre of Epidaurus and the Little Theatre of Ancient Epidaurus)

Requirements for admission to the performance venues:

  • Visitors must display their ticket (in electronic or digital form) upon admission.
  • Visitors with concessions are required to display their ID card upon admission.
  • Mobile phones must be turned off during the performance.

Audiences are strongly advised to be there on time, to make sure they are admitted to the venue in a safe, orderly and speedy manner.

There will be no interval in any of the performance for safety reasons.

Cancelling purchased tickets is not allowed.

If a performance is postponed due to a strike, state prohibition, technical reasons, adverse weather etc., the HELLENIC FESTIVAL S.A. retains the right to re-schedule the performance, moving it to a new date, hour and performance venue.

If a performance is cancelled, all tickets are refunded within a reasonable amount of time. Refund locations are announced by the HELLENIC FESTIVAL S.A.

In all such cases, only the nominal value/price of the ticket is refunded. Any extra charges per ticket, which cover the ticketing services provided by VIVA, are not refunded.

No refunding is provided if a performance is interrupted halfway through due to adverse weather conditions.

Official ticket sale locations of the HELLENIC FESTIVAL S.A. are: its box offices; call centre; the VIVA official website; the Public official website and its collaborating networks. In light of that, HELLENIC FESTIVAL S.A. and VIVA bear no responsibility for any tickets purchased beyond the aforementioned avenues, the accuracy and validity of which cannot be guaranteed. Purchasers must be held liable for any tickets purchased through resales outside of the official sales network.

BOX OFFICE TERMS AND CONDITIONS

Opening hours of HELLENIC FESTIVAL ticket offices:

  • Main box office, Syntagma square (City of Athens info point): Monday to Friday 10:00-16:00.
  • Odeon of Herodes Atticus box office: Monday to Friday 10:00-18:00, 10:00-21:30 on performance days (from 20:00 only for the performance of the day).
  • Ancient Theatre of Epidaurus box office: Monday to Thursday 11:00-19:00 and Friday to Saturday 11:00-21:30 (from 20:00 only for the performance of the day).

Concessions are available online (in limited numbers) and at the Festival box offices until all available concessions are purchased, displaying all required documents per concession category (65+: ID photocopy, students: student ID photocopy, unemployed: updated unemployment documents, artist unions: updated professional ID photocopy, art schools: school ID photocopy), as well as full contact details. Concessions are available in limited numbers and are provided on a first-come, first-served basis.  The Festival has adopted all appropriate technical and organisational measures in regard to the safety and protection of data, adhering to the legislation about private data, according to the General Penal Code, the Greek legislation, and the Privacy and Personal Data Protection Policy.

Upon purchasing tickets, audiences are required to accept the terms of a consent form.